Privacy policy
At Rock Bottom Branding, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information.
Information We Collect
Personal Information:
When you place an order or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
Payment Information:
We collect payment information, such as your credit card number and billing address, when you make a purchase. This information is securely processed by our payment gateway and is not stored on our servers.
Non-Personal Information:
We may collect non-personal information, such as your browser type, device type, and IP address, to improve our website and services.
How We Use Your Information
To Process Orders:
We use your personal information to process and fulfill your orders, including sending order confirmations and shipping notifications.
To Communicate with You:
We use your contact information to respond to your inquiries, provide customer support, and send updates about your order.
To Improve Our Services:
We use non-personal information to analyze trends, administer our website, and gather demographic information to enhance our services and offerings.
Sharing Your Information
Third-Party Service Providers:
We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/payment information you supply is encrypted via Secure Socket Layer (SSL) technology.
Your Rights
Access and Correction:
You have the right to access and correct any personal information we hold about you. If you need to update your information, please contact us.
Opt-Out:
You may opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
Changes to This Privacy Policy
Rock Bottom Branding reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Phone: 828-234-2098
Email: jason@rockbottombranding.com
Address: Rock Bottom Branding, 1119 Shiloh Church Road, SUITE C, Hickory, NC 28601, United States
Thank you for trusting Rock Bottom Branding with your personal information. We are committed to ensuring your privacy and safeguarding your data.