Terms of service

Welcome to Rock Bottom Branding! By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully.

1. Acceptance of Terms

By accessing and using the Rock Bottom Branding website (the "Site") and our services, you accept and agree to be bound by these Terms of Service (the "Terms"). If you do not agree to these Terms, you should not use our Site or services.

2. Services

Rock Bottom Branding offers a variety of custom printing and branding services, including but not limited to DTF Printing, Screen Printing, Laser Format Printing, Embroidery, Custom Apparel, Decals & License Plates, and Signage.

3. Use of the Site

You agree to use the Site and our services only for lawful purposes. You are prohibited from using the Site to engage in any activity that could harm our systems, data, or reputation.

4. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Rock Bottom Branding or its content suppliers and is protected by intellectual property laws. Unauthorized use of any content on the Site is strictly prohibited.

5. Order Placement and Payment

Order Placement:
Orders can be placed through our Site, by phone at 828-234-2098, or by email at jason@rockbottombranding.com.

Payment:
Payment for orders is required at the time of placement. We accept major credit cards, PayPal, and bank transfers. All payments are securely processed.

6. Shipping and Delivery

Shipping:
We offer shipping services for all orders. Shipping costs and delivery times vary depending on the destination and the size of the order.

Delivery:
We strive to ensure timely delivery of all orders. However, delivery times are estimates and not guaranteed. Rock Bottom Branding is not responsible for any delays caused by third-party carriers.

7. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information on returns and refunds.

8. Limitation of Liability

Rock Bottom Branding is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our Site or services, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless Rock Bottom Branding, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, or expenses arising out of or in any way connected with your use of our Site or services.

10. Changes to Terms

Rock Bottom Branding reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Site and services following any changes indicates your acceptance of the new Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our Site or services will be resolved in the state or federal courts located in North Carolina.

12. Contact Us

If you have any questions about these Terms, please contact us:

Phone: 828-234-2098
Email: jason@rockbottombranding.com
Address: Rock Bottom Branding, 1119 Shiloh Church Road, SUITE C, Hickory, NC 28601, United States

Thank you for choosing Rock Bottom Branding. We appreciate your business and look forward to serving you!